Important Information

At Violet Vibes Candle Co, we endeavour to have your candles on their way to your home as soon as possible. If your order contains "choose your own scent" please note there will be a 2-3 day processing time for these. If your order only includes, "ready made" items and you order before 12 noon (Monday to Friday) you will receive same day dispatch. If your order includes both "ready made and choose your own scent" your order will be dispatched together (2-3 days)

 

  • There is flat rate postage of $10 on all orders
  • Want it quickly? $15 express postage on all orders
  • FREE standard shipping on all orders over $80!

You're local to Brisbane?
We offer FREE local delivery with a radius of 10km within Stafford Heights, Queensland (4053)
Please add a note to your order while checking out (we will then refund the standard shipping cost) or reach out across social media if you would like to discuss/arrange delivery outside of the 10km radius.

Not in Australia?
We currently only post Australia wide and aren't able to offer international shipping just yet!

Refunds
We offer refunds within 30 days of purchase, provided the goods purchased are returned, unused and undamaged at the buyers expense for postage.

Do you have damaged items?
We take extra care to package your candles safely so they aren't damaged in transit. However, sometimes things happen! If your beautiful candles arrive damaged, please contact us with a photo and a brief description of what happened via our Facebook, Instagram, or email: violetvibescandleco@gmail.com

Disclaimer:
Violet Vibes Candle Co accepts no responsibility to injury or damage caused by the misuse of our range. Please refer to the Candle Care page and care card in your package for more information. By placing an order with Violet Vibes Candle Co, you understand and accept the responsibility of caring for and correctly using your candle.